Terms of service

Welcome to ProcureX. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using our website, you confirm that you are at least 18 years old or accessing with the supervision of a parent/guardian.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to misuse our services or violate any local laws (Pakistan).

2. Product Information

  • We try our best to provide accurate product descriptions, images, colors, and specifications.
  • However, minor variations in color or packaging may occur.
  • All products are subject to availability. Prices may change without notice.

3. Orders & Payments

  • Placing an order means you agree to provide accurate, complete, and current information.
  • We reserve the right to cancel an order if:
    • Payment is not verified
    • Fraud or suspicious activity is detected
    • The product is out of stock
  • Payments are processed securely through third-party payment gateways. We do not store your card/bank details.

4. Shipping & Delivery

  • Delivery time varies by location and courier service.
  • Once the order is shipped, you will receive tracking details (if available).
  • We are not responsible for delays caused by couriers, weather, or other factors beyond our control.

5. Returns, Refunds & Exchanges

  • Returns or exchanges are accepted only according to our official Return & Refund Policy.
  • To be eligible, the product must be unused, in original condition, and returned within the specified time.
  • Certain items (e.g., used sports accessories, hygiene items) may not be eligible for return.

6. Accuracy of Billing & Account Information

You agree to provide updated and accurate information for all purchases, including:

  • Name
  • Address
  • Contact information
  • Payment details

We may cancel or limit orders placed under the same customer name, credit card, or billing address.

7. Prohibited Uses

You agree NOT to use our website for:

  • Illegal or fraudulent activities
  • Harming, abusing, or harassing anyone
  • Uploading viruses or harmful code
  • Data scraping or unauthorized access
  • Violating intellectual property rights

Violation of these terms may result in termination of service.

8. Third-Party Services

We may use third-party providers (payments, shipping, analytics).
These providers have their own policies and we are not responsible for their practices.

9. Limitation of Liability

ProcureX is not responsible for any direct or indirect loss, including:

  • Misuse of products
  • Delays in delivery
  • Technical errors
  • Unauthorized access to your account

Shopping on our website is at your own risk.

10. Changes to Terms

We may update or change these Terms at any time.
The updated version will always be available on this page.
Continued use of our website means you accept the changes.